Privacy Policy:
Medutonin Home Healthcare Services
Effective Date: 12/10/2024
Introduction
Medutonin Home Healthcare Services (“we,” “us,” “our”) is committed to protecting the privacy of our patients, clients, and users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Pakistan’s legal requirements, including the Pakistan Electronic Crimes Act 2016 and relevant healthcare regulations.
1. Information We Collect
We collect personal information to provide you with our home healthcare services. This includes:
Personal Identification Information: Name, address, phone number, email address, date of birth, national identification number (CNIC), etc.
Health Information: Medical history, treatment records, medications, diagnoses, physician details, and other health-related information.
Payment Information: Billing address, payment method details, and insurance information.
2.How We Use Your Information
We use your personal information to:
Provide and manage healthcare services.
Communicate with you regarding your treatment, appointments, and healthcare needs.
Process billing and insurance claims.
Improve our services and develop new services.
Ensure compliance with legal and regulatory requirements.
3.Disclosure of Your Information
We may disclose your personal information under the following circumstances:
With Your Consent: We will share your information when you provide explicit consent.
Healthcare Providers: With doctors, nurses, and other healthcare professionals involved in your care.
Payment Processors and Insurance Companies: To facilitate billing and claims processing.
Legal Requirements: When required by law, such as in response to a court order, or to protect our rights and safety.
4.Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:
Secure storage systems.
Data encryption.
Regular security audits.
Staff training on data protection protocols.
5.Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely dispose of it.
6.Your Rights
You have the following rights regarding your personal information:
Access: Request access to your personal information.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Objection: Object to the processing of your personal information under certain circumstances.
7.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
8.Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Medutonin Home Healthcare Services
Karachi, Pakistan
Phone: +92 339 0086646
Email: info@medutonin.com
9.Consent
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
